Colbert County Human Resources - Muscle Shoals, Alabama

For individuals and families in Muscle Shoals, Alabama, seeking vital social services, the Colbert County Human Resources department stands as a crucial resource. Located at 3105 George Wallace Blvd, Muscle Shoals, AL 35661, and easily accessible via Phone: 2563144970, this organization plays a significant role in supporting the community’s well-being. The Human Resources department operates as a social services organization, offering a comprehensive range of programs and assistance to those in need. It’s important to note that the Colbert County Human Resources website is currently unavailable, but direct contact remains the most efficient method for obtaining information and accessing services.

About Colbert County Human Resources

Colbert County Human Resources is dedicated to providing a safety net for vulnerable populations within the county. Their primary mission centers around connecting individuals and families with the resources they require to overcome challenges and achieve stability. The department’s services are designed to address a wide spectrum of needs, including, but not limited to, unemployment assistance, food assistance programs (like SNAP), housing support, and child welfare services. They work closely with various partner agencies and local organizations to maximize the impact of their efforts.

Key Services Offered

The department’s service offerings are extensive and adaptable to the evolving needs of the community. Here’s a breakdown of some of the key areas:

• Unemployment Assistance: Provides temporary financial support to individuals who have lost their jobs through no fault of their own.
• Food Assistance (SNAP): Assists eligible families in obtaining benefits to purchase food.
• Child Welfare Services: Offers support and protection to children and families facing challenges related to child abuse or neglect.
• Housing Assistance: Helps individuals and families find and maintain stable housing. This can include rental assistance programs and support for those experiencing homelessness.
• Disability Services: Provides resources and support to individuals with disabilities, assisting them in accessing benefits and services.
• Senior Services: Offers programs and resources tailored to the needs of senior citizens, including assistance with healthcare, transportation, and social engagement.
• Mental Health and Substance Abuse Support: Connects individuals with mental health and substance abuse treatment services.

Location and Accessibility

The Colbert County Human Resources office is strategically situated at 3105 George Wallace Blvd, Muscle Shoals, AL 35661. Recognizing the importance of accessibility, the facility is equipped with wheelchair-accessible car parks and a wheelchair-accessible entrance, ensuring that individuals with mobility challenges can easily access services. The office is located in a central area of Muscle Shoals, making it relatively convenient for residents throughout the county to reach.

Community Feedback and Reputation

The Colbert County Human Resources department has garnered a generally positive reputation within the community. As of today, the company maintains 37 reviews on Google My Business, with an average opinion of 3.5/5. While there's room for improvement based on some of the feedback, the majority of reviewers commend the department’s helpfulness, compassion, and dedication to serving the community. Common themes in the reviews highlight the staff's willingness to assist individuals in navigating complex systems and accessing the resources they need. Negative feedback often centers on long wait times or difficulties in obtaining certain services, issues that the department is actively working to address. It’s recommended to consult the Google My Business reviews directly for a more comprehensive understanding of the community’s experiences.

Additional Points of Interest

Beyond its core services, Colbert County Human Resources demonstrates a commitment to community engagement. They actively participate in local events and collaborate with other organizations to promote social welfare. The office environment is designed to be welcoming and supportive, fostering a sense of trust and collaboration with clients. Furthermore, they prioritize client confidentiality and adhere to strict ethical guidelines in all their operations. The department is committed to transparency and strives to provide clear and accessible information to the public.

How to Contact Colbert County Human Resources

To learn more about the services offered by Colbert County Human Resources or to schedule an appointment, the most reliable method is to contact them directly via phone at Phone: 2563144970. While a website is currently unavailable, updates and important information are often posted on their social media channels (though these should be verified for accuracy). Visiting the office in person allows individuals to speak directly with a representative and receive personalized assistance. They are dedicated to providing support and guidance to those navigating challenging circumstances.

Overall Recommendation

Colbert County Human Resources is a valuable asset to the Muscle Shoals community. Their commitment to social services, combined with their focus on accessibility and client support, makes them a trusted resource for individuals and families in need. Despite the absence of a website, direct contact remains the most effective way to access their services and receive the assistance required to improve quality of life. The positive community feedback reflects the dedication and compassion of the staff, making it a worthwhile organization to connect with for those seeking support in Colbert County.

Keywords: Social Services, Human Resources, Muscle Shoals, Alabama, Assistance

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Quality Score: 8

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👍 Reviews of Colbert County Human Resources

Randy H.

1/5

The staff demonstrates a lack of interpersonal skills, professionalism, and essential communication abilities, showing little empathy or concern for those in need. Clients are often regarded as burdens rather than individuals requiring assistance. The experience has been distressing, compounded by an excessively long wait for a card to arrive by mail, which has now extended to nearly two months without any updates or responses to my inquiries. A rating of zero stars is warranted, as Colbert County DHR appears ineffective, mirroring the attitude of its discontented employees. I would not recommend their services.

Kimberly H.

1/5

It has been delays after delays trying to get my kids home! When the parents are actually doing the things to have their kids returned home this county drags everything out and makes the parents trying look bad

Amanda B.

1/5

Ugh can you process my food stamp paperwork already?!?!

Ravyn M.

1/5

I have tried for 7 years to get in contact with my case worker I have not once in that time period been able to talk to the Ron the phone or in person she isn’t supposed to be my caseworker due to my last name so I have no clue why she still oversees my case. I wish she’d hand it over so I can find out why I have only got two small payments since 2017!

Terry R.

1/5

I've called three times and each time the record says push one for English and then it tells me that it doesn't recognize it

Pocahonttis

5/5

No one was here in the office it was empty when I went in which is the best because no wait was needed. Service was a 10

Scott M.

5/5

Very Helpful And Kind ! 🥰🙏💯

ShaKarie H.

1/5

They dont even wanna sit down in look in the computer to help you when thats what they get paid to do if im not talking to my case worker id just rather not talk to anyone there because they are no help until you give them the vibe you will just leave and get help when someone wants to help