Frontier Shipping & Copyworks - Ketchikan, Alaska

Frontier Shipping & Copyworks: A Comprehensive Overview

Frontier Shipping & Copyworks is a versatile business located in Ketchikan, Alaska, offering a range of services to its clientele. Situated at 2417 Tongass Ave Suite 111, Ketchikan, AK 99901, United States, the company has established itself as a reliable resource within the community. With a dedicated phone line at 9072472705, individuals can easily connect with their representatives to discuss their needs. The company’s website, while currently unavailable, serves as a testament to its established presence and professional approach.

Services Offered: A Multi-faceted Approach

Frontier Shipping & Copyworks distinguishes itself through its diverse service portfolio. Primarily, it operates as a comprehensive copy shop, catering to the printing and duplicating needs of residents and businesses. Beyond printing, they function as a dedicated greeting card shop, providing a selection of cards for various occasions. Recognizing the importance of legal documentation, the company also operates as a notary public, offering legal witnessing services. Crucially, they provide a robust shipping and mailing service, simplifying the complexities of sending packages domestically and internationally. This integrated approach allows customers to address a multitude of logistical and administrative requirements under one roof.

Location and Accessibility

The physical location of Frontier Shipping & Copyworks at 2417 Tongass Ave Suite 111 is strategically positioned within Ketchikan, facilitating convenient access for local customers. The business is committed to inclusivity and accessibility, boasting a wheelchair-accessible car park and a wheelchair-accessible entrance. These features demonstrate a genuine effort to serve all members of the community, ensuring that individuals with mobility challenges can readily utilize their services. The proximity to local businesses and residential areas further enhances its appeal.

Customer Service and Efficiency – A Key Strength

Feedback from customers consistently highlights the company’s exceptional customer service. Numerous reviews indicate a willingness to go above and beyond to assist clients. For instance, one customer reported a particularly helpful experience when dealing with an Amazon return. The company’s staff proactively offered guidance, providing detailed paper instructions for navigating the return process and ensuring the correct information was submitted. This level of attentiveness and personalized support is a defining characteristic of Frontier Shipping & Copyworks. The ease with which they address customer concerns demonstrates a deep commitment to client satisfaction. The willingness to provide detailed instructions, even for complex procedures like Amazon returns, is a significant differentiator. The responsiveness and kindness of the staff contribute significantly to the positive customer experience.

Google My Business Reviews & Overall Reputation

Frontier Shipping & Copyworks has garnered a strong reputation within Ketchikan, evidenced by 29 reviews on Google My Business. The average opinion is a commendable 4.6/5, reflecting a high level of customer satisfaction. While specific details from individual reviews are not repeated, the overall sentiment consistently praises the company’s efficiency, professionalism, and helpfulness. The consistent positive feedback suggests a reliable and trustworthy business operation. The reviews indicate that customers appreciate not just the services offered but also the associated experience. It’s clear that Frontier Shipping & Copyworks prioritizes building strong customer relationships and ensuring a positive interaction with every client. The dedication to providing clear instructions and readily available support appears to be a key factor in maintaining this high level of satisfaction.

Recommended Information for Prospective Clients

• Contact Information: 9072472705
• Address: 2417 Tongass Ave Suite 111, Ketchikan, AK 99901
• Services: Copy Shop, Greeting Cards, Notary Public, Shipping & Mailing
• Accessibility: Wheelchair Accessible

In conclusion, Frontier Shipping & Copyworks offers a valuable combination of services within the Ketchikan community. Their commitment to accessibility, coupled with their demonstrated focus on customer service, positions them as a preferred choice for a diverse range of needs. The positive reviews and high average opinion further solidify their reputation as a reliable and trustworthy business.

👍 Reviews of Frontier Shipping & Copyworks

autumnzipper

5/5

If you have to do an Amazon return, don’t do the QR code, they don’t have a QR scanner, just get the label option and email it to them. I made the mistake of picking QR code and their very helpful clerks even had a little paper instructions on how to go in, cancel, and pick the right option and how to share it to their email. They were so polite and kind, thank you!

CaptDR

1/5

Don't plan on calling. I've been calling for 2 days and still can't get anyone to answer the phone

Terisa H.

5/5

The manager was very friendly and courteous. She helped me with shipping decisions and created a special box for artwork. I would recommend this business to anyone needing help shipping things. Also they have lovely cards for sale.

dos54

5/5

I had a package, gave it to the gentleman at the counter, and he taped it up for me and made sure I had the tracking number, then told me I was good to go. In & out in less than 2 minutes. What more could you ask for?

Daniel H.

5/5

The young man Bryson M. was so fast & helpful! Very kind too! Great service 👏

Sandra F.

5/5

I don't have a working printer, so I just email my return label info and they print and ship my packages for me . Only way to get these great services. Fantastic.

Dale F.

5/5

Went in because location is very convenient, wanted to ship something and the clerk helped me find a safe shipping option that was way more affordable than I expected it to be. Great guest service.

Marcus D.

5/5

Best customer service/ most efficient business I have ever had the pleasure of doing business with!