Counts Law Firm PC - Pasadena, California

Robert Y.

I highly recommend Counts Law Firm for anyone navigating a divorce. They were instrumental in helping me finalize a long and complex process, resulting in outcomes that exceeded my expectations.

My attorney, Emahn Counts, was exceptionally knowledgeable, compassionate, and dedicated to my case. They guided me through every step, ensuring I understood my options and made informed decisions. Their thorough preparation and attention to detail were evident throughout the entire process.

The entire team at Counts Law Firm was professional, responsive, and supportive. They were always available to answer my questions and address any concerns I had. Their communication was clear and timely, keeping me informed about the progress of my case.

Thanks to Counts Law Firm, I was able to secure a fair visitation schedule, child support arrangement, and custody agreement that aligns with my child's best interests. They fought tirelessly on my behalf, ensuring my rights were protected and my goals were achieved.

If you're looking for a dedicated, experienced, and compassionate family law firm, I wholeheartedly recommend Counts Law Firm. They will go above and beyond to ensure a positive outcome for your case

Tariq H.

***Replying to Counts Law Firm's Response***

In our original "free consultation" on 9/11 I made it clear that I would reach out to you when I was ready but you charged me $500 to send me a retainer agreement on case completely unrelated to the case you were hired for. I never requested a retainer agreement from you. They never disclosed that they would charge me for the consolation on 9/11 at any point. You charged me $1000 for 45 min call. If there is anyone thinking about hiring this firm please see the attached invoice. I received a bill from the 9/11 call only once they had my $2500 retainer I paid on 10/25 in hand. This was completely unethical and exploiting business practices by this firm.

I have never written a review in my life, let alone a negative review. As a small business owner, I understand the impact a negative review can have. However, my experience with Counts Law Firm was so unprofessional and disappointing that I feel compelled to warn others. I gave them every opportunity to make this right, but they failed.

I initially contacted the firm for a completely unrelated matter around 9/7/24, I didn't hire them for the matter we discussed. Please keep in mind this was a free consultation. During that consultation, I had a 45-minute conversation with attorney Emahn. Afterward, the firm followed up with several calls, despite me making it clear that I would reach out when I was ready to move forward.

Later, I contacted them for a different, business-related issue involving an employee. I simply needed a cease and desist letter sent. They quoted me a $5,000 retainer but agreed to reduce it to $2,500 when I expressed concerns. Their hourly rate was $500, and I assumed I would receive professional, efficient service. Unfortunately, that was far from the case. They used the $2500 retainer to bill/charge for the free consultation, I never received an invoice for the "Free Consultation". On 9/11/24 was the "Free Consultation" they billed me on 10/25, keep reading...

From the start, the communication was frustrating and disorganized. I received nonsensical emails that required responses from me when I gave them all the information they needed —and I was charged $125 for emails that didn't make sense. After paying the retainer, I requested a brief 10-minute call with the attorney to discuss the case on 10/29. Despite the urgency of the matter, I was told he wouldn’t be available until 11/5, more than a week later. I never actually had a call with him regarding this matter, which is baffling considering I hired this firm to handle a critical situation. I have had to hire attorneys before and I have never not been able to speak directly to the attorney once my retainer was paid. I knew then this was going to be an awful experience, but the retainer was already paid. requesting my money back would only delay the urgent cease and desist letter they needed to go out.

Adding insult to injury, I was charged $1,000 for my *initial* 45 minute free consultation that I never hired them for. See the attached invoice from 9/11 but billed on 10/25 when they had my retainer in hand for the cease and desist letter, they charged me $500 for the consultation and $500 to prepare the retainer agreement I never signed or agreed to. To top it off, the cease and desist letter I needed? I essentially wrote it myself, They made minor edits, "attorney recommendations" and billed me roughly $2000 for the one 3-paragraph letter.

The entire experience was unprofessional, disorganized, and felt like a money grab. For anyone considering Counts Law Firm, I strongly recommend looking elsewhere. This was a terrible experience, I strongly recommend staying away from this firm!!

Andrew C.

So I had a very hard situation with a passing of a family member that involved a property. I searched and interviewed quite a few attorneys but I felt Counts was very professional and experienced. I also want to say that are very punctual in returning emails and communicating. I would recommend Counts Law to anyone needing their case handle by a great legal team regarding partial sale property matters to Counts Law Firm. Thank you to the team and how they helped me and kept me grounded and informed.

Otis L.

Mr. Counts and his staff were very organized, prepared, and thorough. From scheduling the consultation to conducting it, both Mr. Counts and Aminah were on top of it all!. Mr. Count was thorough in looking through my case and honest about his findings. I highly recommend the Counts Law Firm for legal issues!

Jazz M.

I am beyond grateful for Attorney Counts and the exceptional service provided during my real estate dispute. When I discovered that the seller had failed to disclose crucial information about the property, I felt overwhelmed and uncertain about my next steps. Thankfully, Attorney Counts came to my rescue.
From our first consultation, Attorney Counts demonstrated a deep understanding of real estate law and a genuine commitment to my case. They carefully listened to my concerns, thoroughly explained my rights, and laid out a clear strategy to recover my earnest money deposit.
Throughout the process, Attorney Counts kept me informed and reassured, addressing every question I had with patience and professionalism. Their attention to detail and tireless advocacy on my behalf were truly impressive.
Thanks to Attorney Counts' expertise and dedication, I successfully received my earnest money deposit back. This outcome was a huge relief and a testament to Attorney Counts' skill and hard work.
I highly recommend Attorney Counts to anyone in need of legal assistance in real estate matters. Their exceptional service, knowledge, and commitment to their clients are unparalleled. Thank you, Attorney Counts, for turning a stressful situation into a positive experience!

Heather F.

I recently had the pleasure of consulting with Attorney Emahn Counts via Zoom, and I couldn't be more satisfied with the experience. From the moment our meeting started, he was incredibly friendly and welcoming. During our consultation, he patiently listened to my concerns and provided clear, insightful advice that put me at ease. His professionalism and genuine care for his clients were evident throughout our discussion. I highly recommend Attorney Counts to anyone seeking legal assistance – his expertise and approachable demeanor make him an outstanding attorney.

Jeannine C.

This is the best law firm I’ve had the pleasure of hiring. I called multiple firms and no one wanted to take my case. I guess it was to much going on in their eyes. I didn’t even get calls back most of the time. At Counts Law Firm the communication is spot on. They got right to work and Attorney Counts really listened to my mom and I. He is so kind and you feel like you’re one of the family. He didn’t rush us like others did. He made sure to listen to our concerns and by the end of the consultation we had a great plan put together moving forward. Thank you Counts Law Firm, we know we’re in good hands.

Railey H.

I cannot say enough good things about Attorney Counts! When we were served with a lawsuit, we were overwhelmed and unsure of our next steps. From our first meeting, Attorney Counts was reassuring and confident. He took the time to explain our options and guided us through every step of the process with expertise and care. Thanks to his diligent work and deep knowledge of real estate law, our case was dismissed. We are incredibly grateful for his help and highly recommend him to anyone in need of a top-notch attorney.