Arrowhead Credit Union - Eastvale, California

Arrowhead Credit Union is a prominent financial institution located at 6170 Hamner Ave, Eastvale, CA 91752, United States. This establishment is dedicated to providing a wide range of financial services to its members, with a commitment to exceptional customer service and community engagement.

About Arrowhead Credit Union

Arrowhead Credit Union was founded in 1952 and has since grown to serve over 70,000 members across Southern California. As a not-for-profit, cooperative financial institution, it is governed by a volunteer board of directors elected by the members. The credit union's mission is to provide its members with competitive financial products and services, while also promoting financial literacy and community development.

Services Offered

Arrowhead Credit Union offers a comprehensive suite of services to meet the diverse financial needs of its members. These include:

• Personal Banking: Checking and savings accounts, including competitive interest rates and low fees.
• Loans: Auto loans, mortgage, home equity loans, personal loans, and credit cards with flexible terms and rates.
• Business Services: Business checking, savings, loans, and lines of credit tailored to meet the needs of small to medium-sized businesses.
• Online and Mobile Banking: Secure and convenient online and mobile banking platforms for managing accounts and making transactions on the go.
• Financial Planning: Expert financial planning services to help members achieve their financial goals.

Accessibility and Convenience

To ensure accessibility and convenience for all members, Arrowhead Credit Union offers the following features:

• Branches and ATMs: Multiple branch locations and shared branching services, along with a network of ATMs for in-person transactions and deposits.
• Wheelchair Accessibility: Wheelchair-accessible entrances and parking at most branch locations to accommodate members with disabilities.
• 24/7 Support: 24/7 customer support via phone, email, and online chat to assist members with their banking needs at any time.

Contact Information

To get in touch with Arrowhead Credit Union, you can use the following contact information:

• Phone: 8007437228
• Website: arrowheadcu.org

Member Reviews and Ratings

Arrowhead Credit Union has a strong online presence, with 12 reviews on Google My Business. The average rating is 4 out of 5 stars, indicating high member satisfaction with the credit union's services and support.

Some members praise the credit union for its competitive rates, friendly staff, and convenient online banking services. Others appreciate the credit union's commitment to community involvement and financial education. Overall, Arrowhead Credit Union appears to be a well-regarded financial institution that consistently delivers on its promise to provide exceptional value and service to its members.

👍 Reviews of Arrowhead Credit Union

Joseph G.

1/5

They do not communicate with you at all. This was a secondary account and apparently my balance went to zero but was never informed by letter or email. My account was closed out without any notification.
Received emails for feedback and usual spam but never anything about the status of my account. Only reason I found out was when I attempted to access my online account.
Don’t bother opening an account with them.

Ashleigh D.

1/5

I literally just left this location I went in and there was 5 tellers literally standing around helping 1 lady. It took them way to long to acknowledge me. Then when the girl did I told her what i needed and she said I would have to wait 15 to 20 minutes because she was the only teller on the line , mind you again there was 5 people helping 1 custimer and there was no one behind me. unfortunately I believe because of the color of my skin and the amount of kids I had I was treated differently.I worked as a teller years ago for 2 diffrent banks and had I done this I would have gotten written up or fired especially if it was a mystery shopper seeing how we were doing as a bank. I love arrowhead but this location needs to do better. I'm heading to the riverside location which is out of my way but I rather travel the distance to be treated kindly.

Teresa G.

5/5

Everyone is always ready to help and answer all questions with patience, courtesy and a smiles! I love this credit union!

Andrew F.

5/5

Decided to give the shaft to big banks and the fat cats of Wallstreet, after being with wells fargo for 12 years I closed down the account and joined arrowhead credit union about a year ago and it's a great bank

Trevor B.

1/5

Not Helpful.
Loyalty means nothing to this CU.
They have surprise fees
Not veteran friendly.

Patricia H.

5/5

Always a good experience at the Eastvale Arrowhead Credit Union, great staff, friendly and helpful.
Thank you.

Berenice L.

5/5

Went in to open an account, Erin was very helpful.

Brenda E.

5/5