All Star Impressions - Roanoke, Virginia

All Star Impressions: Your Premier Trophy Shop and Engraver in Roanoke, VA

Nestled in the heart of Roanoke, Virginia, at 621-D Townside Rd SW, All Star Impressions has been serving the community and its surrounding areas for years. This family-owned and operated business is more than just a trophy shop; it is a testament to quality, craftsmanship, and exceptional customer service. Let's delve into the details of this remarkable establishment.

Main Services

All Star Impressions specializes in a wide array of services, catering to diverse needs. Here's a list of their primary offerings:

• Trophy Shop: They offer a vast selection of trophies, awards, and plaques, suitable for various occasions and achievements. From sports tournaments to academic excellence, All Star Impressions has got you covered.
• Engraver: Their state-of-the-art engraving services are ideal for personalized gifts, corporate recognition awards, or commemorative items. They work with a variety of materials, including glass, metal, wood, and crystal.
• Sign Shop: All Star Impressions also designs and manufactures custom signs for businesses, organizations, and individuals. Their signage solutions include banners, vinyl graphics, and sandblasted signs.

Location and Access

Tucked away in the southwest part of Roanoke, All Star Impressions is easily accessible from major roads. It is located in the Valley View neighborhood, close to the Roanoke River and just a short drive from the city's vibrant downtown area. The business is situated in a standalone building, offering ample parking space for customers.

Public transportation is available nearby, with the Valley View bus stop just a few minutes' walk from the store. The Roanoke-Blacksburg Regional Airport is approximately 15 miles away, making it a convenient option for out-of-town visitors.

Featured Characteristics

All Star Impressions is not just a business; it is a community hub that prides itself on its unique features and commitment to customer satisfaction. Here are some standout characteristics that set this establishment apart:

• Small Business Support: As a local, family-owned business, All Star Impressions understands the importance of supporting and uplifting the community. They actively encourage and participate in local events and initiatives.
• Flexible Pickup Options: To accommodate busy schedules, the shop offers kerbside pickup, in-store pick-up, and in-store shopping options. This flexibility ensures that customers can collect their orders at their convenience.
• Accessibility: All Star Impressions is committed to ensuring that its services are accessible to everyone. The store offers wheelchair-accessible parking and entrance, making it easy for customers with mobility impairments to visit the shop.
• LGBTQ+ Friendly and Transgender Safe Space: The business is proud to be LGBTQ+ friendly and operates as a transgender safe space. They strive to create a welcoming and inclusive environment for all customers.
• Wi-Fi Access: All Star Impressions provides free Wi-Fi to its customers, allowing them to stay connected while they wait for their orders or browse the shop's offerings.

Practical Information

For your convenience, we've compiled some essential information about All Star Impressions:

• Address: 621-D Townside Rd SW, Roanoke, VA 24014, United States
• Phone: 540-344-0300
• Website: allstarimpressions.net
• Hours of Operation: Monday - Friday, 9:00 AM - 5:00 PM; Saturday, 10:00 AM - 2:00 PM; Closed on Sundays
• Payment Methods: Cheques, Credit cards (Visa, MasterCard, American Express), Debit cards, NFC mobile payments

Positive Aspects from Customer Reviews

All Star Impressions boasts an impressive average rating of 5/5 on Google My Business, with 18 reviews contributing to this outstanding score. Customers have lauded the business for its exceptional service, quality, and attention to detail. Here are some positive aspects mentioned in the reviews:

• Expertise and Craftsmanship: Customers have praised the shop's skilled engraving work, highlighting the precision and care taken with each order. One customer expressed their satisfaction, saying, "I have taken a family bell, crystal ornament, and brass goblets for engraving and I have been thrilled with the results every time."
• Excellent Communication and Customer Service: All Star Impressions has been commended for its responsive and helpful customer service. Customers appreciate the shop's willingness to go the extra mile to ensure their satisfaction.
• Competitive Pricing: Despite the high quality of its products and services, All Star Impressions has been recognized for offering fair and competitive prices. Customers have noted that they are often pleasantly surprised by the affordability of their orders.
• Prompt Turnaround Times: Many customers have praised the shop's quick turnaround times, highlighting the convenience of their efficient service. This promptness allows customers to meet tight deadlines and enjoy their personalized items sooner.

All Star Impressions has undoubtedly carved a niche for itself in the Roanoke community, earning the trust and loyalty of its customers through its commitment to quality, accessibility, and exceptional customer service. Whether you're looking for personalized trophies, engraving services, or custom signage, All Star Impressions is the premier destination for all your needs. Visit them today and experience the difference for yourself!

👍 Reviews of All Star Impressions

Addison M.

5/5

If you have an item to be engraved, this is the spot! I have taken a family bell, crystal ornament and brass goblets for engraving and I have been thrilled with the results every time. If they can't engrave an item nicely, they will tell you or make a suggestion. I highly recommend All Star Impressions.

Emperial Y.

5/5

I wanted a nameplate for my cubicle that went beyond the standard. Something big, shiny, stellar, and fantastical!

Amiee was able to turn some stellar photographs I liked into a set of mockups, one of which was exactly like I envisioned, but one of which was even BETTER.

I now have the coolest nameplate in the universe. It's so amazing, it looks brilliant in person, and communication and service was impeccable throughout the process. Truly an All Star experience!

S M.

5/5

Eric and his team are outstanding!! What is great customer service to me? Great customer service means following best practices like valuing customers' time, having a pleasant attitude, and providing knowledgeable and resourceful resources, but that you also take things a step further to exceed — rather than just meet — expectations. In Feb. 2024, Eric examined a product that I thought would be extremely hard to engrave. He exhibited all of behavior above. The engraved heart for the "Houston Hotties" was the talk of the occasion. Thanks for your time and service. I would recommend All Star Impressions to anyone who needs engraving assistance. They do it all!!

Kelly J.

5/5

Hands down the best customer service I’ve seen in quite a while. Everyone is friendly and always willing to go above and beyond to make sure the awards I ordered were perfect. I used All Star Impressions for over 30 awards with a very short turn around time. I was so confident with their work and turn around time that I didn’t have to worry about anything other than picking it up. Highly recommend-great quality products and friendly service!

Tonya A.

5/5

All Star Impressions has given me a great customer experience with help from their wonderful staff! I purchased a beautiful baby picture album from them sometime ago, and they engraved it so lovely. The recipient teared up as she was deeply touched by this personalized gift. I can only say positive things about All Star Impressions, and I plan to use them again in the future; for I know that I will not be disappointed.

Lindsey B.

5/5

Walked in on very short notice needing 2 awards with no real ideas on what I actually wanted. The staff was incredibly helpful and communication was excellent. The plaques were made with our logo and only took 2 days. Will 100% use this company in the future! Roanoke Rugby thanks you!

Boogiefunk B.

5/5

Friendly staff. Went above and beyond my request to get my order perfect! Couldn't be happier

Rosemary P.

5/5

I had been looking all day for a company to engrave 2 names and a wedding date for me. At approximately 3.00 pm I walked into All Star Impressions and I was greeted by Eric, he immediately said yes we can do it. He helped me pick the font that I wanted used and an hour and 15 minutes later it was ready. Very professional and personable. If you need something engraved this is the place to go. Thanks Eric!!!