Five Star Storage - Sioux Falls, South Dakota

Address: 3612 W Teem Dr, Sioux Falls, SD 57107, United States.
Phone: 6056092496.
Website: fivestarstorage.biz
Specialties: Self-storage facility, Automobile storage facility, Packaging supply store, Records storage facility, Storage facility.
Other points of interest: On-site services, Wheelchair-accessible car park, Wheelchair-accessible entrance, Credit cards, Debit cards, Credit cards.
Opinions: This company has 98 reviews on Google My Business.
Average opinion: 4.7/5.

📌 Location of Five Star Storage

Five Star Storage 3612 W Teem Dr, Sioux Falls, SD 57107, United States

⏰ Open Hours of Five Star Storage

  • Monday: 9 am–6 pm
  • Tuesday: 9 am–6 pm
  • Wednesday: 9 am–6 pm
  • Thursday: 9 am–6 pm
  • Friday: 9 am–6 pm
  • Saturday: 9 am–6 pm
  • Sunday: 9 am–6 pm

Five Star Storage: Your Trustworthy Self-Storage Solution in Sioux Falls, SD

Main Services

  • Self-Storage Units: Five Star Storage offers a variety of unit sizes to accommodate both residential and commercial storage needs. Their most popular unit, a 10x20, provides approximately 200 square feet of space, equivalent to a small garage, and can fit the contents of a three- or four-bedroom home. Other sizes range from 5x5 to 10x30 to cater to diverse storage requirements.
  • Automobile Storage: This facility specializes in secure parking for vehicles, including cars, trucks, and RVs. Their well-lit, security-camera-monitored parking area ensures peace of mind while storing your vehicles.
  • Packaging Supplies: Five Star Storage sells a range of packaging materials and moving supplies on-site, making it convenient for customers to purchase essentials while storing their belongings. Products include boxes, tape, locks, and bubble wrap.
  • Records Storage: This secure, climate-controlled facility provides a suitable environment for storing sensitive documents, such as business records, legal files, and medical records. Their secure access system ensures that only authorized individuals can retrieve stored items.

Location and Access

Five Star Storage is strategically located at 3612 W Teem Dr, Sioux Falls, SD 57107, United States, placing it in the heart of Sioux Falls, South Dakota. This centralized location makes it easily accessible from various points in the city. The facility is situated near the intersection of W Teem Dr and S Sycamore Ave, with easy access to and from I-29 and I-90. Local neighborhoods nearby include Westport, Cather, and Pine Lawn.

The facility is open for access seven days a week, with hours ranging from 6:00 AM to 10:00 PM, allowing customers ample time to manage their storage units. Additionally, the property features wide, well-lit driveways and a loading dock to facilitate easy access and unloading of vehicles.

Featured Characteristics

  • Security Measures: Five Star Storage prioritizes the safety and security of its customers' belongings. The facility is equipped with security cameras, bright lighting, and an electronic gate that requires a unique access code for entry. Each storage unit is individually alarmed, providing an additional layer of protection.
  • Climate Control: This facility offers climate-controlled storage units, which maintain a consistent temperature and humidity level to protect sensitive items from damage caused by extreme temperatures or moisture. These units are ideal for storing valuable, temperature-sensitive items such as electronics, antiques, and artwork.
  • On-Site Management: Five Star Storage benefits from having an on-site manager who lives at the property. This ensures constant supervision and swift response to any issues that may arise, providing customers with added peace of mind.
  • Wheelchair Accessibility: The facility is designed with accessibility in mind, featuring a wheelchair-accessible entrance and parking area to accommodate customers with disabilities.

Practical Information

  • Contact Information:
  • Accepted Payment Methods: Five Star Storage accepts major credit cards, debit cards, and cash for payments.
  • Special Offers: The facility occasionally provides discounts and promotions for new customers, such as a 50% discount on the first two months' rent. Customers are encouraged to inquire about current offers when contacting the management.

Positive Aspects from Reviews

With an average rating of 4.7/5 from 98 reviews on Google My Business, Five Star Storage has consistently received high praise from its customers. Some of the most frequently mentioned positive aspects include:

  • Excellent Customer Service: Many customers commend the friendly, helpful, and professional staff at Five Star Storage, highlighting their responsiveness and willingness to assist with any inquiries or concerns.
  • Clean and Secure Facilities: Customers often comment on the facility's cleanliness, well-maintained units, and robust security measures, which contribute to a sense of trust and safety when storing their belongings.
  • Convenient Location: The central location of Five Star Storage is appreciated by customers, with easy access to major roads and highways, making drop-offs and pick-ups convenient and efficient.
  • Variety of Unit Sizes: Customers praise the range of unit sizes available, allowing them to find the perfect fit for their storage needs, whether it's a small locker or a large space for vehicles or household items.

Five Star Storage, located at 3612 W Teem Dr in Sioux Falls, SD, stands out as a reliable and customer-focused self-storage facility. With a wide array of unit sizes, robust security measures, and a commitment to exceptional customer service, it is an ideal choice for both residential and commercial storage needs in the Sioux Falls area.

👍 Reviews of Five Star Storage

Five Star Storage - Sioux Falls, South Dakota
Sarah O.
1/5

DO NOT expect FIVE STAR service from this company!
This company bought out the previous storage unit and I have had nothing but issues since. I have been locked out, payments I made never applied, payment increases without ever telling me. I found that most the reviews on this are company are for the previous company so trust me when I say the good reviews are not for five star. Also if you have an issue good luck getting someone locally who can help you, and when you do get someone on the phone they are rude, condescending and will not help in anyway at all they send you in a circle and talk down to you like you are an idiot. I will be looking for another company when I have the time and money to get out of here. Just do yourself a favor and go else where

Five Star Storage - Sioux Falls, South Dakota
Joey R.
1/5

New ownership is terrible, rent elsewhere. This place was awesome, locally owned 24 hour access, contactless, etc., since being sold they reduced hours and are no longer 24 hour access, removed the kiosk that was the reason to use them, mandated insurance (but not liability which is nonsense, I don't need 30k in personal property insurance, thanks),and increased rent, they force place garbage insurance at triple the going rate if you don't provide proof every other month, what was $93 a month could easily run $141, nearly a 50% increase in the first 6 months of ownership is telling.

Five Star Storage - Sioux Falls, South Dakota
Quackers K.
5/5

Bill is an incredibly helpful guy and very friendly. This property is exceptionally clean. They only had one climate controlled unit available in the size I wanted so I tried to reserve it in advance. I had some difficulty with the website so I called and he held it for me manually and waived the reservation fee. He also waived the 20 admin fee when I purchased a lock from them, which I needed anyway. When I encountered a problem with the self service kiosk he made a special trip in to open the office just for me.

The location is very clean and well maintained. All of the units are protected by individual alarms and the climate controlled aspect keeps my items safe from temperature and humidity. I had a very positive experience with this location and would recommend them to anyone.

Five Star Storage - Sioux Falls, South Dakota
Brian B.
5/5

Lock It and Leave It Self-Storage is a top-tier storage facility that exceeds expectations in every way. I’ve been renting a unit for two years and can confidently attest to the quality of the service.
The customer care at Lock It and Leave It is outstanding. The staff members are friendly, knowledgeable, and always willing to go the extra mile to assist you with your storage needs.
One of the standout features of Lock It and Leave It is their commitment to security. The facility is equipped with state-of-the-art surveillance systems, gated access, and secure locks to ensure the safety of your belongings. This added layer of protection provides peace of mind, knowing that your items are in good hands.
Additionally, the convenience offered by Lock It and Leave It is unmatched. The online reservation and payment system make renting a unit effortless, and the flexible lease options cater to individual preferences. Whether you need short-term storage during a move or a long-term solution for excess belongings, Lock It and Leave It has you covered.
Overall, my experience with Lock It and Leave It Self-Storage was exceptional. From the facilities to the customer service, this establishment sets the standard for storage solutions in the area. I highly recommend Lock It and Leave It to anyone in need of reliable, secure, and convenient storage services.

Five Star Storage - Sioux Falls, South Dakota
Bryan T.
5/5

I have stored my belongings at Lock it and Leave it for nearly 5 years. I never have a problem getting to my unit and the facility is always clean. The best part however is the customer service. Bill and Megan are fantastic and I couldn’t ask for anything more. I highly recommend their facility!

Five Star Storage - Sioux Falls, South Dakota
Jessica J.
5/5

We have been long-time tenants of Lock It & Leave It. Bill & Megan are awesome to work with. The facility is clean, secure & easily accessible for tenants. Highly, highly recommended - I would easily give more stars if I could!

Five Star Storage - Sioux Falls, South Dakota
Paula R.
5/5

Very top notch facility. The security is great and facility is always clean. Communication is excellent! I manage a storage unit for my workplace and share a unit with my daughter for personal use. I have always had great experiences with the Lock It & Leave It team!

Five Star Storage - Sioux Falls, South Dakota
Mike M.
5/5

Moved to Sioux Falls and rented 2 large units to store all our belongings while house hunting. The facility is well lit and secure. I never was concerned about the safety of my belongings. They were great to work with, and quick to reply to any communications. If you need storage, you can't beat this place.

Five Star Storage - Sioux Falls, South Dakota
Mark M.
5/5

My boxes were at my PO box, some were in my car, and I was in dire need of storage when I arrived in Sioux Falls, SD, from El Paso, Texas, last week. Due to its proximity to my lodging, I went with the Teem Dr. location. Meet James, the site manager. This dude truly enjoys what he does and was very professional. James gave me a detailed explanation of the policy and operating hours, going over each storage unit's size from A to Z when I signed up for a new one. He even informed me about the surrounding area and Sioux Falls in general. The facility is flawless, both inside and out. Here's the good news: the facility has a number of different sizes and shapes of dollies that the customers can use for free. Previously, I had a storage unit in Central Ohio once, and I rented a dolly from Home Depot for 25 USD for 4 hours, plus driving to pick the dolly up and drop it off—a terrible experience.

In my humble opinion, Five Stars is lucky to have James on their team.

Five Star Storage - Sioux Falls, South Dakota
Sarah O.
1/5

DO NOT expect FIVE STAR service from this company!
This company bought out the previous storage unit and I have had nothing but issues since. I have been locked out, payments I made never applied, payment increases without ever telling me. I found that most the reviews on this are company are for the previous company so trust me when I say the good reviews are not for five star. Also if you have an issue good luck getting someone locally who can help you, and when you do get someone on the phone they are rude, condescending and will not help in anyway at all they send you in a circle and talk down to you like you are an idiot. I will be looking for another company when I have the time and money to get out of here. Just do yourself a favor and go else where

Five Star Storage - Sioux Falls, South Dakota
Quackers K.
5/5

Bill is an incredibly helpful guy and very friendly. This property is exceptionally clean. They only had one climate controlled unit available in the size I wanted so I tried to reserve it in advance. I had some difficulty with the website so I called and he held it for me manually and waived the reservation fee. He also waived the 20 admin fee when I purchased a lock from them, which I needed anyway. When I encountered a problem with the self service kiosk he made a special trip in to open the office just for me.

The location is very clean and well maintained. All of the units are protected by individual alarms and the climate controlled aspect keeps my items safe from temperature and humidity. I had a very positive experience with this location and would recommend them to anyone.

Five Star Storage - Sioux Falls, South Dakota
Brian B.
5/5

Lock It and Leave It Self-Storage is a top-tier storage facility that exceeds expectations in every way. I’ve been renting a unit for two years and can confidently attest to the quality of the service.
The customer care at Lock It and Leave It is outstanding. The staff members are friendly, knowledgeable, and always willing to go the extra mile to assist you with your storage needs.
One of the standout features of Lock It and Leave It is their commitment to security. The facility is equipped with state-of-the-art surveillance systems, gated access, and secure locks to ensure the safety of your belongings. This added layer of protection provides peace of mind, knowing that your items are in good hands.
Additionally, the convenience offered by Lock It and Leave It is unmatched. The online reservation and payment system make renting a unit effortless, and the flexible lease options cater to individual preferences. Whether you need short-term storage during a move or a long-term solution for excess belongings, Lock It and Leave It has you covered.
Overall, my experience with Lock It and Leave It Self-Storage was exceptional. From the facilities to the customer service, this establishment sets the standard for storage solutions in the area. I highly recommend Lock It and Leave It to anyone in need of reliable, secure, and convenient storage services.

Five Star Storage - Sioux Falls, South Dakota
Bryan T.
5/5

I have stored my belongings at Lock it and Leave it for nearly 5 years. I never have a problem getting to my unit and the facility is always clean. The best part however is the customer service. Bill and Megan are fantastic and I couldn’t ask for anything more. I highly recommend their facility!

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