AAA Arcadia Insurance and Member Services - Arcadia, California

AAA Arcadia Insurance and Member Services: A Comprehensive Overview

AAA Arcadia Insurance and Member Services stands as a reputable and multifaceted service provider located in Arcadia, California. Situated at 420 E Huntington Dr, Arcadia, CA 91006, this establishment offers a comprehensive suite of services designed to cater to the diverse needs of its clientele. Accessible via a wheelchair-accessible entrance and boasting a wheelchair-accessible car park, AAA Arcadia Insurance demonstrates a commitment to inclusivity and ease of access for all visitors. Reaching them is simple through their phone number: Phone: 6264455441. Furthermore, prospective clients can explore their offerings and services in greater detail via their website: Website: ace.aaa.com.

Specialties encompass a wide range of services, reflecting the organization’s dedication to providing holistic support. Specifically, they operate as an Insurance agency, specializing in Auto, Cruise, Home, and Life insurance. They also handle Motorcycle insurance, ensuring comprehensive coverage for various vehicle types. Beyond insurance, AAA Arcadia Insurance offers valuable ancillary services, including Notary Public services, Passport Photo processing, and Travel agency services, consolidating numerous needs into a single convenient location.

Services Offered in Detail

Let’s delve deeper into the specific services provided. The Insurance agency component focuses on securing appropriate coverage for individuals and families. They assist clients in navigating the complexities of insurance policies, comparing options, and selecting the best plans to meet their specific requirements. The Auto insurance agency, in particular, is known for its efficiency, as evidenced by numerous positive customer experiences, including a fast and streamlined car registration process. The Cruise agency service provides assistance with booking cruises, arranging travel itineraries, and offering valuable insights into destinations and cruise lines. Similarly, the Home insurance agency helps homeowners protect their property and possessions from potential risks. The Life insurance agency provides peace of mind by offering various life insurance products to safeguard loved ones. Finally, the Motorcycle insurance agency specializes in covering motorcycles, recognizing the unique risks associated with this type of vehicle.

Beyond insurance, the services extended include:

• Notary Public: Providing official document witnessing and authentication services.
• Passport Photo Processor: Assisting clients with obtaining compliant passport photos.
• Travel Agency: Assisting with travel arrangements, including flights, accommodations, and tours.

Client Feedback and Reputation

AAA Arcadia Insurance and Member Services has garnered a generally positive reputation within the community, as reflected in its 483 reviews on Google My Business. The average opinion is 4.4/5 stars, suggesting a high level of client satisfaction. Customer testimonials frequently highlight the efficiency of the services, particularly regarding car registration, and the helpfulness and knowledge of staff members like Liz. A common theme amongst reviews is the positive experience with staff, particularly in securing fast and efficient service. While a minor drawback was noted regarding the lack of debit card payment options – a point that resulted in a slightly lower overall rating – the majority of clients emphasize the speed and convenience of the services offered. The staff's dedication to providing excellent customer service is consistently praised. The speed of service and the knowledge of the staff are frequently cited as key strengths.

Location and Accessibility

The location at 420 E Huntington Dr, Arcadia, CA 91006, places AAA Arcadia Insurance within a convenient area for residents of Arcadia and surrounding communities. The commitment to accessibility, as demonstrated by the wheelchair-accessible entrance and wheelchair-accessible car park, underscores the organization’s dedication to serving all members of the community.

Contact Information Summary:

Address: 420 E Huntington Dr, Arcadia, CA 91006, United States
Phone: 6264455441
Website: ace.aaa.com

👍 Reviews of AAA Arcadia Insurance and Member Services

Ivo M.

3/5

My car registration at AAA was incredibly fast and efficient. Liz provided excellent, friendly, and knowledgeable customer service, making the whole process a breeze. The only drawback was that debit cards are not accepted for payment. Because of the fast service and Liz's help, l'd give AAA 5 stars, but the lack of debit card payment brings it to a still-high 3 stars.
Highly recommend for quick registration and great staff like Liz!

Truth H.

3/5

They make you wait in a line and stand, what happened to letting us sit and just call our name. Also bought a trip from Patty who was good but didn’t tell me they make it hard on you if you want to cancel, I even bought trip insurance $1000. I should be able to cancel for any reason I don’t want to be questioned as to why as it’s truly not AAA business. I may not renew next time around .
Update spoke to Allen and had more knowledge and is now helping me .
Hours are terrible

Julia O.

1/5

This used to be a really nice office that was really convenient. Unfortunately their customer service has really gone downhill these past few visits and they have become really nit picky with any little thing. I've been a member with them through my mom for 40 years, and also with my partner on a separate account too. We have all of our names on everything so anyone could take care of something, but not anymore apparently. Now I dread trying to use their services.

Andy J.

1/5

Horribly slow and poorly organized. While waiting in the DMV Express line 3 people who had not brought the proper paperwork were helped first and finished 20 minutes before I even made it to the front of the line. Also, there are two receptions who just direct people to the express line or wait for their name. I can't imagine why two are needed.

KERRY M.

5/5

Jorge at AAA in Arcadia, CA went above and beyond to help me with my insurance. Really appreciate all he did for me and my family. Highly recommend!

Gina M.

5/5

Highly recommend AAA driving lessons with Stephanie A. She was so great with my teen, gave constructive feedback and felt really good about our teen on the road.

M. G.

1/5

On Saturday 10/5/24, my car would not start so I called AAA, out to check my battery. The tech said that it was OK and to charge it. So I charged it for 8 hours! It started the following morning. Then that evening it would not start. So I took it to the dealership and they said that the battery is BAD!! So not only did I have to pay the dealership over $300.00, to diagnose it. I still have to pay for a new Battery!!! Thanks for costing me much money AAA!!!

Anita L.

5/5

I have AAA membership and now have auto insurance also with them. Jorge Perez at AAA helped get us an auto insurance policy with autopay. He was very helpful.