Cadillac Mountain Sports - Ellsworth, Maine

Cadillac Mountain Sports: A Comprehensive Overview

Cadillac Mountain Sports is a prominent sporting goods store located at 32 High St, Ellsworth, ME 04605, United States. With a wide array of products and services, it is a one-stop shop for outdoor enthusiasts and athletes alike. This article provides a detailed look into the store's specialties, location, and customer experiences.

Specialties and Product Range

Cadillac Mountain Sports specializes in sporting goods, catering to a variety of outdoor activities. Some of the key areas they excel in include:

• Hiking and Camping Gear: The store offers a vast inventory of top-quality hiking and camping equipment, ensuring that customers are well-prepared for their adventures in the great outdoors.
• Water Sports: With a variety of kayaks, stand-up paddleboards, and related accessories, Cadillac Mountain Sports caters to water sports enthusiasts.
• Canine Gear: The store also provides an extensive selection of gear for dogs, making it a popular destination for pet owners who enjoy outdoor activities with their furry companions.
• Apparel and Footwear: From performance wear to casual outdoor clothing, the store offers a range of clothing and footwear options to suit different needs and preferences.

Customers appreciate the store's wide range of products, with one reviewer noting, 'They have a great inventory of everything you could think of when it comes to getting your dog ready to go hiking, camping, or just chilling.'

Customer Service and Expertise

The staff at Cadillac Mountain Sports is knowledgeable and helpful, with many customers highlighting their positive experiences. One reviewer praised the salesperson who assisted them, stating, 'Price, and salesperson were great. A wonderful store.' Another customer commended Caleb, a staff member, for his exceptional service in helping them upgrade their kayak:

'Caleb was superb in helping me with a new boat and accessories. He was very friendly, knowledgeable, professional, and answered all my questions.'

However, some customers have noted that assistance from staff can sometimes be inconsistent, with one reviewer mentioning, 'Sometimes it's difficult to get someone who works there to assist you.'

Location and Accessibility

Cadillac Mountain Sports is conveniently located at 32 High St in Ellsworth, Maine. The store is wheelchair-accessible, with both a wheelchair-accessible parking spot and entrance, ensuring that all customers can shop comfortably. Additionally, the store offers in-store pick-up and delivery services for added convenience.

Payment Methods and Opening Hours

The store accepts various payment methods, including credit cards, debit cards, and NFC mobile payments. Regarding opening hours, it is recommended to visit the store's website or contact them directly for the most accurate and up-to-date information.

Customer Reviews and Ratings

Cadillac Mountain Sports has earned a positive reputation among its customers, with an average rating of 4.3/5 from 174 reviews on Google My Business. This indicates that the store consistently provides a high level of customer satisfaction.

Contact Information

To get in touch with Cadillac Mountain Sports, customers can call them at 2076677819 or visit their website at cadillacsports.com.

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👍 Reviews of Cadillac Mountain Sports

Jack M.

4/5

Have a great inventory. Sometimes it's difficult to get someone who works there to assist you.

They also have a great inventory of canine gear, everything you could think of when it comes to getting your dog ready to go hiking, camping, or just chilling.

Steve L.

5/5

My new Osprey backpack is just right. Price, and salesperson were great. A wonderful store.

Kelly L.

5/5

Super friendly staff and great selection of items!

Melinda B.

5/5

I walked into the store wanting to upgrade my kayak. Caleb was superb in helping me with a new boat and accessories. He was very friendly, knowledgeable, professional, and answered all my questions.

David J.

5/5

This is a very nice store with a wide variety of high quality products. I was particularly impressed with the variety of running shoes that they had. I purchased a pair of Topo shoes (a brand I was not familiar with until I found them at this store). The shoes are awesome -- the best running shoes I've ever had. The salesman was very knowledgeable and helpful. He even invited me to purchase a couple of pairs so I could try them at home to make sure I got the right size. The return process was super easy.

The clothing options were extensive and high quality. I purchased a ExOfficio sweater, with the bug repellent fabric --a must have for summer in Maine, for my wife. She loves it!

Overall, this is a very nice store, with a lot of nice products and great staff! I highly recommend.

Rich T.

1/5

They say customer service is dead and when it comes to Cadillac Sports, they are right!
Went in today to pick up a much needed pair of new hiking boots. Walked in with 3-4 “sales people” standing around the front desk. I asked where the shoes were and was directed to the back left corner. Looked at a decent selection of shoes for 15 minutes wondering which over priced ones to buy and no one made it over or interacted with me at all. I was the ONLY person in the entire store and they knew I was the interested in shoes, which needed to be retrieved out back. Evidently they were too busy conversing at the front desk to be bothered to help the only customer in the store. On the way out, one piped up with “all set” to which I replied “yes, looks like all of you are too busy”
Not sure how they make any money with staff like this! Good luck if you go in. You’re on your own!!

Maria C. H.

5/5

My husband I and I went in recently looking for cross country skis and feeling pretty unsure where to begin. Nick was INCREDIBLY helpful and patient - really took the time to walk us through the options for skis, boots and poles. I would've given 5 stars simply for the experience we had in the store and the quality of customer service, but having used the skis a number of times now, we're also really thrilled with the skis we chose! They're just right for our purposes. Thank you! We'll be back.

LA R.

5/5

Extremely helpful and knowledgeable staff. Was able to purchase replacement hiking shoes and appropriate socks for healing a previously sprained ankle. Patient and kind. Also found great polarized sunglasses at a reasonable price, though they carry a number of high-end and designer models. Great Bar Harbor store.