Montgomery Air Freight Expedited - Birmingham, Alabama

Montgomery Air Freight Expedited: A Comprehensive Overview

Montgomery Air Freight Expedited stands as a notable entity within the Birmingham, Alabama, logistics and transportation sector. Operating primarily in the realm of air freight forwarding, this company offers specialized services catering to the diverse needs of businesses requiring efficient and timely cargo movement. Located at 1531 Red Hollow Rd in Birmingham, Alabama, Montgomery Air Freight Expedited positions itself as a crucial link for shippers seeking dependable air cargo solutions across various geographical distances.

Company Profile and Services

At its core, Montgomery Air Freight Expedited functions as a freight forwarder. This business model involves consolidating shipments, managing documentation, and coordinating the movement of goods via air transport on behalf of its clients. The company's primary specialty is freight forwarding service, specifically emphasizing the expedited nature of its operations, suggesting a focus on time-sensitive deliveries. Clients engaging with Montgomery Air Freight Expedited can expect a range of services typically associated with air freight forwarding, including cargo consolidation, booking of air cargo space, customs clearance assistance, and comprehensive shipment tracking.

Location and Accessibility

The company's physical presence is situated at 1531 Red Hollow Rd, Birmingham, AL 35215, United States. This location places it within the bustling industrial and commercial landscape of Birmingham. For businesses or individuals needing to visit the facility, the company ensures accessibility by providing a wheelchair-accessible car park and a wheelchair-accessible entrance, reflecting a commitment to accommodating all visitors. Additionally, the premises features accessible amenities such as a toilet, further enhancing the visitor experience for those with mobility needs.

Contact Information

For inquiries, customer service, or to explore their freight forwarding options, Montgomery Air Freight Expedited provides direct contact channels. Interested parties can reach them by phone at 205-591-9400. Alternatively, they can access further information and potentially submit inquiries through their official website, accessible at mgmair.com. Maintaining clear lines of communication is essential for a freight forwarder to effectively manage client relationships and service expectations.

Customer Reputation and Feedback

The performance and reliability of Montgomery Air Freight Expedited are reflected in customer feedback. The company maintains an active presence on Google My Business, where it has accumulated 23 reviews. While these reviews provide insights into customer experiences, the average opinion registered is 3.3 out of 5. This average score suggests that the company has a mixed clientele experience; some customers report satisfaction with their services, while others may have encountered issues that impacted their perception. Potential clients are advised to consider this feedback, alongside specific service requirements, when evaluating Montgomery Air Freight Expedited as a shipping partner.

Recommendations and Considerations

For businesses exploring air freight options, Montgomery Air Freight Expedited offers a specific niche service focused on air cargo solutions. Here are some recommendations and points to consider:

Target Market

Consider whether the company's focus on expedited air freight aligns with your specific shipping timeline requirements. Is your cargo time-sensitive If so, Montgomery Air Freight Expedited might be a suitable choice. Assess if their air freight capabilities meet your volume needs and geographic coverage requirements.

Service Evaluation

Given the average rating of 3.3/5, it is crucial to understand the specific aspects of their service that have received positive or negative feedback. Consider reaching out for testimonials or case studies if available. Evaluate factors such as cargo reliability, claim handling for lost or damaged goods, documentation accuracy, and overall customer support responsiveness.

Accessibility Features

If you anticipate needing to visit the facility, the provided accessibility features (accessible parking, entrance, and toilet) are a positive consideration for physical comfort and ease of access during your visit.

Contact and Verification

Verify any information provided, such as phone numbers and website addresses, before making critical decisions or scheduling important visits. Use the official website for the most up-to-date service details, rates, and contact information.

In summary, Montgomery Air Freight Expedited positions itself as an air freight forwarding service provider based in Birmingham. While they offer expedited shipping solutions and ensure physical accessibility, potential clients should weigh their services against the market and consider the average customer feedback received on platforms like Google My Business to determine if they align with specific logistical needs and expectations.

👍 Reviews of Montgomery Air Freight Expedited

Claud R.

1/5

Absolutely terrible experience with this company. They delivered my warranty item and waited until the last day of the window they had to deliver it. It sat on their dock for 7 days. It finally arrived, broken and damaged well beyond repair. Now they are contracted to pick it back up and return it, so that the original shipping company can send out a replacement, and they are once again waiting until the last day they have within the 72 hr window, to come by and pick it up. Find another company for your shipping needs. You will be sorely disappointed with MAF.

Virgilus L. L. 0.

1/5

This company must be a sham. Low level employees and even lower level management.
If u ever get hit by one of their trucks, be sure to establish an attorney first. Because this companies insurance will give ur claim to a 3ard party company to take care of ur claim. And then a 4th......I've already lost my job because my car was parked in a restaurant and the driver dragged my car 2 spaces....don't use this company for anything..

Raquelle S.

1/5

If you can avoid having anything delivered by this company then avoid them like the plague. Instead of backing in or even pulling in my actual driveway they pulled along my main road, got my delivery out, and then told me they couldn’t pull it across my driveway because their pallet jack wouldn’t move. Completely incompetent. If I could leave a review with zero stars I would

Cecil D.

2/5

Overall, I will have to say my experience working with this company recently was very lackluster. I ordered a TV through amazon and it was shipped through this company. The drop of was a bit annoying as I had yo wait a week to have it delivered, although thats not out of the ordinary for such a large item. My problems started when I had tto have the item shipped back do to some quality issues. For a pickup, they do not have scheduled times only days. In be other words you are required to be available from 9-5 throughout the entire day for the driver to pickup your item. Secondly when I set up the appointment I was tood I would recieve a call 30 mins before the driver gets there. I scheduled it on Wednesday the first week and never heard from them. I had to wait until Thursday to set it up again cause i worked the rest of the week and they're closed on weekends. I called them minday and set up a pick-up for Wednesday or Thursday and still never heard from them. Again I waited until that next Monday to set up a pick-up for the 3rd week in a row and simply asked if there was anyway I could ensure I was going torece recieve a call, that is when the receptionist preceeded to tell me they had personally called and left voicemails for me. But I told them I didn't receive any. They just said welo we'll have a driver contacet you when they are 30 minutes out and hung up on me. Luckily later that day I did receive a call from the driver who was already in my apartment, not 30 minutes out. But the driver was very nice and professional and the only reason Im rating this two star instead of 1. He was very polite and got my item loaded and headed out no issues.

Charles G.

1/5

Working with MAF has been one of the worst experiences. They were supposed to pickup a return order. They picked up a portion of it and then while I'm holding my 1 week old child, they ran to the truck and drove away. I repeat, They ran away while I was holding my 7 day old child! Absolutely horrible. One member of their team did not look fit drive.

TruthSeeker7

1/5

This company is a HORRIBLE!!! Unprofessional and late with deliveries. They deliver your items whenever they feel like. This company needs to go out of business!!! Do not have anything delivered from this company!!!

Jon W.

5/5

Everyone is very helpful and very professional with handling any type of freight.

Randi L.

1/5

Honestly if you see these trucks in public steer clear because they have no idea how to drive.