Pike County Health Department - Troy, Alabama

Pike County Health Department: A Comprehensive Overview

The Pike County Health Department serves as a vital resource for the residents of Pike County, Alabama, providing a wide range of public health services and support. Located at 900 S Franklin Dr, Troy, AL 36081, the department is readily accessible and dedicated to promoting the well-being of the community. Contact information includes a dedicated Phone: 3345662860, and a comprehensive website at Website: alabamapublichealth.gov. Visitors can find detailed information about services offered, hours of operation, and important health alerts.

Specialties and Services Offered

The Pike County Health Department operates as a multifaceted facility, offering a diverse portfolio of services designed to meet the varied needs of the population. Its key specializations include:

• Public Health Department: This core function focuses on disease prevention, health promotion, and community wellness initiatives. The department actively monitors and responds to public health threats, conducts epidemiological investigations, and provides data and analysis to inform decision-making.
• Family Planning Center: Recognizing the importance of reproductive health, the department operates a family planning center providing access to contraception, counseling, and related services. This center plays a crucial role in empowering individuals to make informed choices about their reproductive health.
• Home Health Care Service: The department facilitates and oversees home health services, supporting individuals who require medical assistance in their homes. This service aims to provide comfort, independence, and continuity of care for those who cannot receive adequate care in a traditional healthcare setting.
• Medical Clinic: A fully equipped medical clinic offers a range of primary care services, including routine check-ups, vaccinations, and treatment for common illnesses. The clinic strives to provide accessible and affordable healthcare to all residents of Pike County.

Location and Accessibility

The health department’s physical location at 900 S Franklin Dr, Troy, AL 36081 is strategically situated within the county, ensuring convenient access for residents. Furthermore, the facility prioritizes accessibility for all visitors, offering wheelchair-accessible car park and a wheelchair-accessible entrance. These features demonstrate a commitment to inclusivity and ensuring that individuals with disabilities can readily access the services provided.

Customer Feedback and Reputation

The Pike County Health Department has garnered positive feedback from its users. Currently, the department boasts 10 reviews on Google My Business, with an average opinion of 3/5. While the feedback is mixed, many users highlight the helpfulness and politeness of the staff, particularly Mrs. Annette Bell Johnson, who is frequently praised for her exceptional assistance and dedication to providing support. The experiences shared by users suggest a commitment to providing efficient and courteous service, although there is room for improvement in response times and overall service delivery. The department seems dedicated to addressing concerns and learning from user feedback to enhance its operational effectiveness.

Additional Information and Resources

Beyond its core services, the Pike County Health Department also provides a wealth of information and resources to the community. These resources include:

• Health Education Materials: The department distributes educational materials on a wide range of health topics, including disease prevention, nutrition, and wellness.
• Community Outreach Programs: The department actively engages in community outreach programs, partnering with local organizations to promote health and wellness initiatives.
• Data and Statistics: The department maintains a database of health statistics, providing valuable insights into the health trends and challenges facing the community.

The department’s commitment to providing comprehensive services and valuable resources underscores its role as a cornerstone of public health in Pike County. Efforts to improve customer satisfaction and streamline service delivery are ongoing, reflecting a dedication to meeting the evolving needs of the community. The consistently positive interactions reported by many users, particularly regarding assistance from staff like Mrs. Johnson, point to a foundation of care and expertise within the department. Continuing to build upon this foundation and address areas for improvement will further strengthen the Pike County Health Department’s ability to serve as a trusted and reliable resource for the community.

👍 Reviews of Pike County Health Department

Glenda R.

5/5

Went in to get a copy of my son's birth certificate. It was a short wait. Very nice people working the front desk. Very helpful and very polite.

Gregory S.

5/5

Ordered my birth certificate online there was a mix up but the very professional help I got made the process very very helpful. With
Mrs. Annette Bell Johnson help
I received my birth certificate
She went far an beyond to help me
I HAD THE BEST EXPERIENCE
Thank you Mrs.Johnson.

Aneisha B.

1/5

It doesn’t matter what time you call or what day it is. These employees are RUDE. they act like it is killing them to do their job. I hate this health department but it’s quicker than the one in Montgomery. The only good thing I have to say is that the nurses are nice.

janice N.

5/5

Had to get a copy of my grandson's birth certificate for his baseball sign up. Great staff, very helpful and pleasant conversations.

Jayla K.

1/5

The slowest health department I’ve ever been too. If I make an appointment at 8 am. I shouldn’t be leaving at 12:00 pm. They’re rude and inconsiderate of other people’s time.

Dustin L.

1/5

Rude and conveniently slow to their benefit. Would rather whatch days of our lives than do their job.

Elaine T.

5/5

Beautiful building

Juretha T.

1/5