Pottery Barn - Mobile, Alabama

Pottery Barn

Pottery Barn is a well-known furniture store located at Address: 9 Du Rhu Dr Ste 385, Mobile, AL 36608. The store can be contacted by phone at 2513048984 and visited online at potterybarn.com.

Specialties: Pottery Barn specializes in a wide range of home furnishings, including bedroom furniture, lighting, outdoor furniture, and window treatments. The store aims to provide stylish and high-quality pieces to enhance any living space.

Other points of interest: Pottery Barn offers convenient services such as delivery, in-store pickup, in-store shopping, onsite services, same-day delivery, and assembly service. The store is wheelchair accessible, with both an entrance and parking lot designed for easy access. Credit cards, debit cards, and NFC mobile payments are accepted for a seamless shopping experience.

Opinions: This company has received 60 reviews on Google My Business, with an average rating of 3.9/5 stars. Customers appreciate the store's wide selection and stylish options, while some have mentioned the need for better organization and assistance from staff.

Pottery Barn is a go-to destination for those seeking to elevate their home decor with modern and classic furniture pieces. With a diverse range of products and convenient services, the store caters to the needs of various customers. Although some areas for improvement have been noted, the overall satisfaction among shoppers remains positive.

👍 Reviews of Pottery Barn

Glendy P.

1/5

My husband and I were so excited to visit this store for the first time. We kept getting ads and everything looked beautiful so we decided to take a look in person. Product wise, everything looked of quality and exactly as advertised. The customer service however, could use a change. Out of all the employees there, only one greeted us and asked if we needed help. I don’t mind not being greeted, what I do mind is employees following us like we are criminals. Two employees following our every move. Every one else was enjoying their shopping trip without the employees hovering. Being targeted definitely left a sour taste in our mouth and we cut the trip short. If I could give zero stars I would.

Karen

1/5

Since the online pottery Barn refused to give me their corporate address, this is the next best thing. I ordered over 300 USDs of the gingerbread line houses and trees. Email said it would be here January 8th. The order never arrived. I called customer service. They said they could not verify my address! What! I have ordered many items online and this has never happened to me! They were hauty and rude. Then when the order I was supposed to get never arrived as email promised. They kept giving me the run around about the address! The Better Business Bureau gives them an F. They have also been and are going through. Something is wrong with this company. Just Google them. Next year I'll get the files from ALDI!!!! I called several numbers to get their address. No joy. NOW why would a company not want to give out their corporate address? I think it was false advertising and they could not fill the order. NEVER AGAIN!

Clarence M.

5/5

This place is very beautiful. It's well lit. Like.. Very well lit. I love the candles, lights and fixtures. I had some fun rearranging the mugs 😂 😂 this place is a great inspiration for things I will build and design myself.
I was with someone who had to return a defective item (ordered online) and it was handled very well. I definitely recommend shopping here 🙂

Janna R.

4/5

This is a nice store for getting furniture and home decor items. It can be a bit expensive but they have good quality items. You can get lots of nice items for your bedroom. The store seems clean and safe and the staff is very nice and helpful.

Teresia J.

5/5

I love this store. I wish i owned one

Cecelia T.

1/5

Was in on the 30th. One other customer was shopping (only one) and I was there for an exchange, which I changed to a return so I didn't have to come back. I could not find a single employee. With one other customer this was inexcusable. I just needed to exchange. I finally found an associate and he reluctantly removed himself from his chair, letting me know that I was bothering him for breathing, after I spoke politely to him and asked for help, to begrudgingly assist me, the minimum he could speak was all he could do "is there a problem, online or store, store credit or return to card". When the exchange on my part was completed I politely said thank you for his help, he said nothing, literally nothing. As I was exiting the store, three other associates emerged from somewhere, they were apparently in the store as this was not shift change and none of them spoke or acknowledge me or the other customer in fact they didn't even realize we existed. Pottery barn is always better than this - makes me sad

Clint C.

5/5

Excellent selection of house wear, furniture and accessories. Many items on sale and all items are quality.

chaymae T.

1/5

Do not buy their beds, we bought a set from these guys and after it came we noticed wholes and came to find out it was some type of termite, they replaced the first time and same problem occurred the with that same bed ( we have bought 3 from them) and when I reach out they tell me it’s out of warranty, not our problem, you should dispose of it.
Yes, spent 1600$ for a bed that lasted exactly 1year 6 months !