Provident Credit Union (Redwood Shores Community Branch) - Redwood City, California

Provident Credit Union (Redwood Shores Community Branch)

Located at the heart of Redwood City, California, Provident Credit Union (Redwood Shores Community Branch) is a full-service credit union that offers a wide range of financial services to its members. With over 25 years of experience, this credit union has established itself as a trusted and reliable financial institution in the community.

Main Services

• Sign on and account management
• Checking and savings accounts
• Term share certificates and investments
• Online banking and mobile banking
• ATM and deposit services
• Mortgage lending and financial consulting

Location and Access

Provident Credit Union (Redwood Shores Community Branch) is located at 210 Redwood Shores Pkwy, Redwood City, CA 94065. The credit union is easily accessible by car, with ample parking available on site. The nearest public transportation option is the Caltrain station, which is just a short walk away.

The credit union is wheelchair accessible, with a wheelchair-accessible entrance and parking lot. This makes it easy for members with disabilities to access the services.

Featured Characteristics

Provident Credit Union (Redwood Shores Community Branch) is known for its personalized service and great rates. The credit union is committed to providing excellent customer service and is dedicated to helping its members achieve their financial goals.

The credit union also offers a range of financial products and services, including checking and savings accounts, term share certificates, and investments. Members can also take advantage of the credit union's online banking and mobile banking services to manage their accounts and transfer funds.

In addition to its financial services, Provident Credit Union (Redwood Shores Community Branch) is also a community-focused organization. The credit union is committed to giving back to the community and supports a range of local charities and initiatives.

Practical Information

Phone: 650-591-7845

Website: providentcu.org/locations-folder/branches/redwood-shores-community-branch

Business Hours: Monday - Friday, 9am - 5pm

Customer Reviews

Provident Credit Union (Redwood Shores Community Branch) has received an average rating of 3.4/5 based on 15 reviews on Google My Business. Members have praised the credit union's personalized service, great rates, and community-focused approach.

One member, who has been a member of the credit union for over 25 years, praised the credit union's tellers, saying, "I have been a membership of PCU for over 25 years. I adored 4 tellers, two of them are new since Spring, one is Assistance Manger and, one staff are Awesome except the manager is not".

Another member praised the credit union's mortgage lending services, saying, "I recently refinanced my mortgage with Provident Credit Union and was impressed with the competitive rates and smooth process".

Additional Information

Join Provident as a member-owner and enjoy personalized service, great rates, and a community that cares about your financial health. For more details, you can visit its website or contact the establishment directly.

👍 Reviews of Provident Credit Union (Redwood Shores Community Branch)

Gaiane V.

4/5

I have been a membership of PCU for over 25 years. I adored 4 tellers, two of them are new since Spring, one is Assistance Manger and, one staff are Awesome except the manager is not really friendly to me because I am disability.

JM D.

3/5

This rating is reflective of both the location and the credit union. It used to be great-- a stellar super rewards rate with easy to hit monthly goals. Since they changed to a minimum monthly spend to achieve the goal it's been a miss for me.

OX O.

1/5

Run fast!!!! I never write reviews but these guys are out of control - they had to transfer my car loan under my wife’s name and omg - they never did it they pulled credit score twice and now at the end they want to hook me up with higher interest even though it’s completely their fault. Communication is 0
They don’t reply to emails phone calls vms - even if you get someone on the phone they LIE to you that they will call you back and they never do
If you leave complain - nothing happens
You’re on your own!

Jeff N.

1/5

They used to be good, responsible no fee. Now the online and mobile banking is completely broken. Now the fees and (I am broke this month) fees are predatory. Grab your money and run. I get two or three $28 fees for every time I can't afford to feed myself and my two disabled kids. Provident, put it where the sun don't shine.

Wissam H.

5/5

I went in to cash a check that exceeded there limit and was told I couldn’t do it by BOA and it would take 7 business day. Tao and his team were able to get it done and confirmed in two days! Outstanding turn around. Thank you Provident!

abdulwali Y.

1/5

Wow ,with a credit score of 744 and income of 160000$ you can’t get a small amount loan ,if they don’t want to give loan why they run people credit ,I don’t know what else they want ,maybe they want joe bidden or Donald trump to co sign for you . do not give any kind of loan application they won’t approve it ,

shiva B.

5/5

I had been member with Provident since 2018. I had issue with my loan added with extra insurance but when I was helped by Shrawan Ghimire, I am glad he explained me what’s going on and how could I be helped. Thank you Shrawan

Michael H.

1/5

Broken ATM, says 24 hour ATM access. FAIL. Poor service, please try harder.

T C.

5/5

Met with Andrew at the redwood shores branch for a recurring payment issue that I needed to cancel. He was very professional and answered the questions I had with diligence.
Woke up the next morning, checked my email and saw Andrews email to me stating that he had already reversed two payments which prevented me from having to make a phone call or another branch visit.
Peace of mind was a great way to start the day and it was all thanks to Andrew and his commitment to service .
This is what banking should be and this is why I stay at Provident. Thank you Andrew 🤙.

Gaiane V.

4/5

I have been a membership of PCU for over 25 years. I adored 4 tellers, two of them are new since Spring, one is Assistance Manger and, one staff are Awesome except the manager is not really friendly to me because I am disability.

JM D.

3/5

This rating is reflective of both the location and the credit union. It used to be great-- a stellar super rewards rate with easy to hit monthly goals. Since they changed to a minimum monthly spend to achieve the goal it's been a miss for me.

OX O.

1/5

Run fast!!!! I never write reviews but these guys are out of control - they had to transfer my car loan under my wife’s name and omg - they never did it they pulled credit score twice and now at the end they want to hook me up with higher interest even though it’s completely their fault. Communication is 0
They don’t reply to emails phone calls vms - even if you get someone on the phone they LIE to you that they will call you back and they never do
If you leave complain - nothing happens
You’re on your own!

Jeff N.

1/5

They used to be good, responsible no fee. Now the online and mobile banking is completely broken. Now the fees and (I am broke this month) fees are predatory. Grab your money and run. I get two or three $28 fees for every time I can't afford to feed myself and my two disabled kids. Provident, put it where the sun don't shine.