Shasta County Department of Child Support Services (DCSS) - Redding, California

Shasta County Department of Child Support Services (DCSS) is a social services organization dedicated to helping families obtain financial and medical support for their children. Their address is Village Plaza, 2600 Park Marina Dr, Redding, CA 96001, and they can be reached by phone at 69013212. Their website is shastacounty.gov.

One of the key features of Shasta County DCSS is their commitment to accessibility. They have a wheelchair-accessible entrance and a wheelchair-accessible parking lot, making it easy for everyone to access their services.

Shasta County DCSS has a strong reputation in the community, with 101 reviews on Google My Business and an average rating of 3.2/5. Many reviewers praise the organization for their helpfulness and dedication to supporting families.

If you're looking for child support services in Shasta County, DCSS is an excellent resource to consider. Their knowledgeable and experienced staff can help you navigate the process of obtaining financial and medical support for your children.

To learn more about Shasta County DCSS and the services they offer, be sure to visit their website at shastacounty.gov. Whether you're a parent seeking support or a professional looking for resources to help families in need, Shasta County DCSS is a valuable partner to have on your side.

Reviews of Shasta County Department of Child Support Services (DCSS)

Gary Lawson

4/5

09192024 while applying for housing and new to REDDING, CA, I ASKED TO APPLY FOR AN SINGLE 1 BEDROOM APARTMENT. I WAS CONFUSED ABOUT THE PROGRAM BECAUSE IM AN SINGLE PARENT WITH AN CHILD THAT HAS AN IEP. I ASKED THE INTAKE SPECIALIST SHAY F. IS THEIR AN REASON WHY IM APPLYING FOR AN TWO BEDROOM THAN AN 1 BEDROOM. SHE STATED THAT I ONLY QUALIFIED FOR AN TWO BEDROOM HOUSING APPLICATION. MY QUESTION IS DO APPLICANT GET AN CHOICE TO PICK WHAT TYPE OF HOUSING TO PICK FROM WHILE BEING HELPED IN FILING AN APPLICATION.

David Farnworth

1/5

I dont even get it im a single father that has had my children for coming up on a year straight now and i can't get these guys to do anything. I've been taking care of my kids 100% by myself and it actually costs me $400 a month to take my kids to visitation. I really feel like if this was a case against a man this would have been taken care of by now. I called them today and in 7 months literally nothing has been done at all.seams like this is just another one sided system bent on punishing men. Sad considerin.

Jacob “Slip N Snyd” Snyder

5/5

This place helped facilitate the abduction of my kids, used forged documents and signatures to illegally obtain jurisdiction over my family law case and forced my kids to stay in Shasta County and forced my son Jace into the mental hospital

Mary Stout

1/5

If I could give the a negative score I would. A hard working parent shouldn't have to fight to get the back child support they've already collected. I have been told each time I'm supposed to receive a payment it is pushed back again. At this point it has been 7 months. No questions answered. Just told they only tell me what they know. I wonder how many other people out there are going through the same issue with them. I feel like they keep pushing it back hoping you give up on getting the money. It has been 7 months now and the next date they have given is March. Am I the only one getting the run around with them?
I wonder how many people are still fighting for their money. I would love to get as many people together to hire an attorney. Then make them explain why they are keeping the money that belongs to the kids.

Julie Fear

5/5

I've been going through Child support for so many years off and on with different counties and I have to say, Shasta County has been the best at it so far. Every interaction with them has been so helpful and they are so nice. They are amazing and they do such a wonderful job , they are always fair and to the point. They dont takes sides, they provide the facts and have proof of it. I'm just in awe. My experience so far has been wonderful even during this difficult time. They take the stress and grunt of all parties but they keep doing what they need to so that the children are cared for and loved.

Stephanie Myers

5/5

The staff was very helpful, they made sure to ask if I needed any help, and they directed me on where to go and who to talk to

Debra Gage

1/5

0 Stars. Absolutely horrible!!!! I have an Interstate case and they refuse to speak with me. My ex owes $133,500 in back child support and they are doing nothing to collect on current or arrears. He has already fallen $6,000 behind just this year. They have never held him in contempt of court or put him in front of a judge. The most they have done is suspend his license and then he makes a payment and they give it right back. I’m disabled and can’t afford an attorney and I have to hire one in that county and state and I live in Idaho. My 16 year old daughter is having to work to help pay bills but that doesn’t matter to her dad or to Shasta County Child Support. I just called them last month in April 2019 to give them information on current employer and paydays, ect and they took a message and told me they would have the case worker call me back. It has been over 60 days without any payment. A few hours later I received a phone call from Idaho Child Support saying they were contacted by CA Child Support and that I was not to contact them again regarding my case. I asked for an update and was told it’s confidential. So I’m not allowed to know what’s going on with collecting on this large amount or if there ever going to do anything to ever enforce it. This has been going on now for 14 years!!!! If your not in their state they don’t care about the welfare of your kids. It’s absolutely horrible and heartbreaking.

Anathema Lillith Fahnestalk

1/5

As unhelpful as a government building could get. If you are not on any sort of cash aid or any government welfare, they could care less about helping the children of the single parents that have sole physical and legal custody. They work only IF the custodial parent is on welfare. If you arent on welfare but you still need enforcement of child support payments , you are 100 percent on your own. In fact they not only dont enforce the payment orders...they will close your case no matter how old the children are. They said they could not locate the noncustodial parent (even tho I HAD GIVEN THEM HIS PHONE NUMBER AND ADDRESS on several occasions) and after 4 years if them being completely incapable of locating the deadbeat parent , they closed My case. My children -at the time of case closure were 12, 14, and 16. So much for justice.