Southwest Electric Cooperative, Inc. - Bolivar, Missouri

Southwest Electric Cooperative, Inc.

Southwest Electric Cooperative, Inc. is a reliable and customer-focused electric utility company located at 1023 S Springfield Ave, Bolivar, MO 65613, United States. With a phone number of 8002620326 and a website at swec.org, the cooperative is dedicated to providing safe and affordable electricity to its members.

As an electric utility company, Southwest Electric Cooperative, Inc. specializes in electricity distribution and transmission. They ensure that power is delivered efficiently and reliably to homes and businesses within their service area.

Customer Experience

Numerous customers have praised Southwest Electric Cooperative, Inc. for their exceptional service. A reviewer commented, "I think these people are amazing. Great service", highlighting their quick response during a storm. Another customer stated, "Never in my wildest dreams did I see myself liking a utility company. Highly recommended.", emphasizing the company's reliability, reasonability, and responsiveness.

Southwest Electric Cooperative, Inc. offers a user-friendly phone app, making it easy for customers to manage their accounts and report outages. They also provide a 24/7 customer service line to ensure assistance is always available.

Facilities and Accessibility

Visitors to Southwest Electric Cooperative, Inc.'s office can find a wheelchair-accessible car park and entrance, ensuring that everyone can access their services conveniently. The office is equipped with modern facilities to accommodate customers comfortably.

Online Presence and Reviews

Southwest Electric Cooperative, Inc. maintains an active online presence through their website and social media platforms. They have 20 reviews on Google My Business, with an average rating of 4.3/5, indicating high customer satisfaction. The reviews highlight the company's responsiveness, reliability, and excellent customer service.

In conclusion, Southwest Electric Cooperative, Inc. is a trusted electric utility company that prioritizes customer service and satisfaction. Their commitment to reliability, accessibility, and responsive communication has earned them a strong reputation among their customers.

👍 Reviews of Southwest Electric Cooperative, Inc.

K J.

5/5

I think these people are amazing. I have only been out a few times and that was for a short time in a terrible storm. I called about a concern on an electrical pole and they were out within a few hours. Love their phone app. Great service!!!

Fred C.

5/5

Never in my wildest dreams did I see myself liking a utility company. I’ve used them for 3 years now and found them reliable, reasonable and responsive when I call. Outages have been few and recovery time short. Highly recommended.

Raelyn

5/5

Mark simmons and Jarrett Jinkens came out and fixed our electricity for us! I just wanted to say thank you for coming out and getting it taken care of very quick and professional at what they do! Thank you for serving our community! Thank you Southwest Electric for sending them out!

Am E. S.

1/5

5 power outages in the past two weeks due to work with NO notification. Called the reps. They said they reached out to some but not all... they always remember to reach out when a bill is due. An apology is not enough for bad business practices PERIOD. These aren’t 5-10 minute outages. These are 2 to 6 hour outages. With NO notification to “select” few. Being courteous on the phone after the fact is not what I pay you for. Natural disasters are UNDERSTANDABLE for no notification obviously. Scheduled work that everyone I spoke to didn’t know about especially the one on DEC 23 when some of us were cooking for the holidays and got surprised with a 5 hour power outage are UNACCEPTABLE. If you try to pull the line we are trying to accommodate your electrical needs with state of the art and up to code equipment like you are doing us a favor save it, because we are MOST CERTAINLY paying for it and it’s the law. You should be REQUIRED to notify EVERY SINGLE customer and not just pick and choose at random and hope the word spreads.

kortney P.

5/5

AMAZING SERVICE we are so grateful for the young men that got our power on this weekend twice. The wouldn't even accept a tip and they deserved it!! Can't thank you enough ☺️

Shane R.

5/5

Today in had another great exspirance at there office. I have several rental properties and was dealing with an issue today. Larry and another lady at the office went out and beyond there duties to make sure that I was helped and the problem was resolved Belle I left. I wish all my propties had power supplies by this company .

Scott W.

1/5

Not a fan. Our rates seem to triple the instant there is the slightest demand. They stopped sending me account updates and shut off our power over 93 cents. If there is another option for your, home take it.

Amy M.

1/5

Terrible. We had a rental, sold the property, it was tenant occupied. Buyer never notified them, so now I am fighting collection for a bill acquired on a property we don't own. Spoke to Craig huff on the phone months ago, he knows who the buyer was. Called the collection agency, they got rude when they couldn't tell me how to resolve the issue and hung up on me. Use caution when dealing with this company.