T-Mobile - Homestead, Pennsylvania

Address: 330 Amity St, Homestead, PA 15120, United States.
Phone: 4124628800.
Website: t-mobile.com
Specialties: Cell phone store, Cell phone accessory store, Internet service provider, Mobile network operator, Telecommunications service provider.
Other points of interest: In-store pick-up, Delivery, Wheelchair-accessible car park, Wheelchair-accessible entrance, Wi-Fi, Credit cards, Debit cards, NFC mobile payments, Credit cards.
Opinions: This company has 143 reviews on Google My Business.
Average opinion: 3.7/5.

📌 Location of T-Mobile

T-Mobile 330 Amity St, Homestead, PA 15120, United States

☎️4124628800

⏰ Open Hours of T-Mobile

Monday: 10 am–8 pm
Tuesday: 10 am–8 pm
Wednesday: 10 am–8 pm
Thursday: 10 am–8 pm
Friday: 10 am–6 pm
Saturday: 10 am–8 pm
Sunday: 11 am–6 pm

T-Mobile Homestead Store: Your Connectivity Solution

For individuals and families seeking reliable and innovative telecommunications services in Homestead, Pennsylvania, the T-Mobile store located at 330 Amity St, Homestead, PA 15120, United States, offers a comprehensive suite of solutions. This retail location, easily accessible and equipped with modern amenities, serves as a vital hub for T-Mobile’s expansive network. The store’s phone number is 4124628800, and visitors can easily find directions and further details on the T-Mobile website: t-mobile.com.

Services Offered: A Broad Spectrum of Connectivity

This T-Mobile store specializes in providing a wide range of services designed to meet diverse communication needs. Key offerings include:

Cell Phone Store: Customers can browse and purchase the latest smartphones from various brands, including T-Mobile’s own devices.
Cell Phone Accessory Store: Beyond phones, the store provides a selection of accessories such as cases, screen protectors, chargers, and headphones.
Internet Service Provider: T-Mobile offers 5G Home Internet, providing high-speed internet access to homes and businesses without the need for traditional cable or satellite providers.
Mobile Network Operator: The store is a gateway to T-Mobile’s robust mobile network, ensuring reliable voice and data coverage.
Telecommunications Service Provider: T-Mobile offers comprehensive telecommunications solutions, encompassing both mobile and home internet services.

The T-Mobile team at the Homestead location is dedicated to assisting customers with everything from selecting the right device and plan to troubleshooting connectivity issues. They pride themselves on providing personalized service and expert advice, ensuring a seamless customer experience.

Convenience and Accessibility Features

Recognizing the importance of customer convenience, the store incorporates several features to enhance the shopping experience:

In-store pick-up: Customers can conveniently order online and pick up their purchases at the store.
Delivery: Delivery options are available for added convenience.
Wheelchair-accessible car park: A designated parking area is available for wheelchair users.
Wheelchair-accessible entrance: The entrance is designed to accommodate individuals using wheelchairs.
Wi-Fi: Free Wi-Fi is available for customers to use while in the store.
Credit Cards, Debit Cards, NFC mobile payments: The store accepts a variety of payment methods, including credit cards, debit cards, and NFC mobile payments for a secure and efficient checkout process.

The store consistently receives positive feedback regarding its staff’s helpfulness and knowledge. Many customers appreciate the dedication shown by team members like Yosh, who demonstrated expertise in tailoring plans to meet individual requirements, ultimately assisting customers in staying with T-Mobile and avoiding costly switching processes.

Customer Reviews and Reputation

The T-Mobile store in Homestead has garnered a 3.7/5 star rating based on 143 reviews on Google My Business. While there is room for improvement, the majority of reviews highlight positive experiences with the staff's customer service and willingness to assist with complex issues. The store’s commitment to providing clear explanations and personalized support is frequently mentioned as a key factor in customer satisfaction.

The reviews suggest that the team prioritizes understanding each customer’s unique circumstances and proactively offering solutions to optimize their service and reduce costs. This focus on customer needs appears to be a cornerstone of the store’s operational philosophy.

Key Takeaways for Potential Customers:

Reliable Service: T-Mobile is known for its extensive network coverage and dependable service.
Competitive Pricing: T-Mobile often offers competitive plans and promotions.
Excellent Customer Support: The Homestead store’s staff is committed to providing helpful and knowledgeable assistance.
Convenient Location: The store’s location at 330 Amity St. offers easy access for residents of Homestead and surrounding areas.

Visiting the T-Mobile store at 330 Amity St, Homestead, PA 15120 is a valuable step for anyone seeking a reliable mobile network provider and comprehensive telecommunications solutions. The friendly staff and convenient amenities ensure a positive and productive shopping experience.

👍 Reviews of T-Mobile

Annie R.

5/5

I came in after getting an offer from Verizon for cheaper phone service - Yosh helped me figure out how to lower my monthly bill so I could stay with T-Mobile and not go through the hassle of switching. He was very informative about the benefits of being a T-Mobile customer!

Katelyn M.

1/5

If I could give this place zero stars I would. The staff (ESPECIALLY JORDAN THE MANAGER) were so UNHELPFUL and UNPROFESSIONAL. I had a different store send in warranty and verify the condition of the device. I went to pick up at this location who then tried to say a scratch was a crack. After Jordan scratched at the screen several times to see if there was a protective cover on it. I ended up driving back to the first store who looked at the device again and verified it was fine for the warranty. So they had to cancel the warranty through Homestead and reapply it to their store. So now I have to wait longer to get a device that should have been dealt with already. Mind you it's a kids watch with GPS so now for a longer period I will have no way to keep tabs on my child when they aren't home. All of the staff at the Washington location deserve a raise as they are so friendly and go above and beyond for great customer service. The Homestead location needs a new manager and a total overhaul on employees or they all need classes on what good and friendly customer service looks like.

Sandra K.

5/5

Win win win 😀Tiffany and Jordan got me an unbelievably good deal on a new phone and service when my old phone broke. My new phone was practically free and the cost of My T-Mobile didn't even go up. Tiffany also made it extra easy for me because she moved all the information from my old phone to my new phone!

TA M.

1/5

I'm a new customer to T mobile and I went to this location to get a new Sim card. The sign said that opens at 10am it's 10:20 and the doors are still locked.
An employee, Tyty was there to work but wasn't a manager yet so she didn't have a key. She kindly explained the situation and that there was no manager to open the store. I believe that Tyty would make an excellent manager and deserves a promotion. As for T mobile, I'm probably not going to keep my plan with them. This isn't the only poor experience I've had, it's also impossible to understand customer service when they speak a different language than me, so almost have the end in sight. Thanks T mobile for showing what you're all about. Two thumbs down!

Maddie F.

1/5

The customer service was horrible. I forget the name of the employee but could 100% say who it was if I saw him again. Was so dismissive and very disrespectful. Wouldn’t let me finish a sentence and only cared about getting a sale when I had switched to t mobile over the internet. Will not be going back to this store as employee made the experience just horrible.

Tom K.

5/5

This T mobile store was great service was fast and the manager Jordan is top notch. I was in and out quick with excellent service.

Tonisha H.

5/5

Jordan was awesome with his help of transferring my new phone and very informative. Thanks again, Jordan for making this a wonderful 1st time visit to your store.

Gabby K.

5/5

Jason was fantastic, he was so personable and a real pleasure to work with. He helped me upgrade my phone and got me all right. Really appreciated him!