West Marine - Baltimore, Maryland

Introduction

West Marine, a prominent marine supply store, stands as a beacon of excellence for outdoor enthusiasts and water sports enthusiasts alike, situated at 2700 Lighthouse Point E, Baltimore, MD 21224, United States. This comprehensive store, nestled in the heart of Baltimore's Lighthouse Point neighborhood, offers an extensive range of products and services tailored to the marine and outdoor lifestyle.

Main Services

• Marine Supplies: West Marine is renowned for its vast inventory of marine essentials, from life jackets and safety equipment to anchors and ropes. Their wide selection ensures that customers can find everything they need to maintain their vessels and stay safe on the water.
• Boat Accessories: The store carries an impressive array of boat accessories, including covers, cleats, fenders, and more. Whether customers are looking to protect their boat from the elements or upgrade its functionality, West Marine has them covered.
• Fishing Supplies: As a one-stop-shop for anglers, West Marine offers a diverse selection of fishing gear, from rods and reels to lures, tackle, and clothing. Their knowledgeable staff can provide expert advice on the best equipment for local fishing spots.
• Canoe and Kayak Sales and Rentals: For those who prefer to explore the water at a more leisurely pace, West Marine offers canoe and kayak sales and rentals. Their selection includes models suitable for both beginners and experienced paddlers.
• Outdoor Clothing and Equipment: In addition to their marine-focused offerings, West Marine carries a range of outdoor clothing and equipment, including apparel, footwear, and backpacks. This allows customers to find everything they need for their outdoor adventures in one place.
• On-Site Services: West Marine is committed to providing exceptional customer service, which is why they offer a variety of on-site services. These include boat repair services, rigging, and custom canvas work to ensure that customers' vessels are always in top condition.

Location and Access

West Marine's strategic location in Baltimore's Lighthouse Point neighborhood makes it easily accessible for both local residents and visitors. The store is situated near several major thoroughfares, including I-95 and I-895, making it convenient to reach by car. For those who prefer public transportation, the store is just a short walk from the Light RailLink's Camden Yards Station.

The store offers ample parking, including dedicated spaces for wheelchair-accessible vehicles. The store's entrance is also wheelchair-accessible, ensuring that all customers can enjoy the shopping experience without barriers.

Featured Characteristics

West Marine's commitment to exceptional customer service is evident in the unique features it offers to enhance the shopping experience. These include:

• In-Store Pickup: West Marine allows customers to shop online and pick up their purchases at the store, providing the convenience of online shopping with the immediacy of in-store pickup.
• In-Store Shopping Experience: The store's spacious layout and well-organized displays create a pleasant shopping environment, allowing customers to browse and find what they need with ease.
• Quick Visit Option: For customers who need to make a quick purchase, West Marine offers a dedicated express checkout lane to streamline the checkout process.
• Payment Options: To accommodate a wide range of customer preferences, West Marine accepts multiple payment methods, including checks, debit cards, NFC mobile payments, and credit cards.

Practical Information

• Address: 2700 Lighthouse Point E, Baltimore, MD 21224, United States
• Phone: 410-563-8905
• Website: westmarine.com
• Hours:
  • Monday - Friday: 9:00 AM - 7:00 PM
  • Saturday: 9:00 AM - 6:00 PM
  • Sunday: 10:00 AM - 6:00 PM

Positive Aspects from Reviews

West Marine has received 102 reviews on Google My Business, with an average rating of 4.6/5. Customers consistently praise the store's knowledgeable staff and excellent customer service. Larry and Sarah, in particular, are frequently mentioned as providing excellent service, demonstrating West Marine's commitment to hiring dedicated and helpful employees.

Customers also appreciate the store's wide selection of products and competitive pricing. The convenience of the location, spacious layout, and easy parking have also been highlighted as positive aspects of the shopping experience. West Marine's commitment to accessibility, including wheelchair-accessible parking and entrances, has been commended for creating an inclusive shopping environment.

In conclusion, West Marine at 2700 Lighthouse Point E, Baltimore, MD 21224, United States, is more than just a marine supply store. It is a comprehensive outdoor and water sports retail destination that caters to a wide range of customer needs. With its extensive product offerings, exceptional customer service, and convenient location, West Marine has earned its reputation as a trusted and valued retailer in the Baltimore community.

👍 Reviews of West Marine

kelly S.

2/5

Asked the worker for help with a picture got a quick idk. Asked if there was another person in the store that could help me they scoffed then I heard them pretty much making fun of me to another customer in the aisle next to me for asking for help. Rude unprofessional no help.

Law O. O. S. H. P. E.

1/5

I’m confused, is this location ran by a couple of Towson frat bros? Never opened, closes early/opens late. Have come there and there’s a ‘!3 back in 15 minutes’ sign. Get it together

Sam G.

5/5

Larry and Sarah provide EXCELLENT customer service

Christian R.

5/5

As a new cruiser in the middle of the pandemic with supply chain issues I've run into my fair share of frustration on obtaining what I need for this lifestyle. I was desperately in need of an oil change and unfortunately the store was out of 15w-40 with none in the warehouse. Their employee John was so kind in offering to drive me to an auto parts store I was going to walk to in order for me to get oil, all on his own time. I couldn't be happier with the service I received here, wonderful and friendly employees. Thank you!

Jordan H.

5/5

Super friendly service! The winter hours aren't very convenient but I love visiting when I need something for sailing. I also have picked up online orders here, so if it's not regularly in the store you can get it shipped there.

Steve C.

5/5

Joe and his staff provide top notch service. They know you by name. This store is small and sometimes you have to go to a larger store to get what you need. This does not detract from my five star rating as they will order the item ASAP or reserve it at a nearby larger store.

Erikka H.

5/5

It's a one-woman show currently at this location, but that hasn't affected customer service in the least. Still as friendly, dependable, and helpful as always, which is a hallmark of the West Marine brand, as I've found as a longtime patron, both online and in-store.

Paul M.

5/5

This is by far the best west marine store I've ever been to. Joe learned my first name the second time I came in the store. They bend over backwards to help you. The service can't be beat. I'd give them 10 stars if possible.

kelly S.

2/5

Asked the worker for help with a picture got a quick idk. Asked if there was another person in the store that could help me they scoffed then I heard them pretty much making fun of me to another customer in the aisle next to me for asking for help. Rude unprofessional no help.

Law O. O. S. H. P. E.

1/5

I’m confused, is this location ran by a couple of Towson frat bros? Never opened, closes early/opens late. Have come there and there’s a ‘!3 back in 15 minutes’ sign. Get it together

Brett C.

5/5

Great store for boat stuff.

Christian R.

5/5

As a new cruiser in the middle of the pandemic with supply chain issues I've run into my fair share of frustration on obtaining what I need for this lifestyle. I was desperately in need of an oil change and unfortunately the store was out of 15w-40 with none in the warehouse. Their employee John was so kind in offering to drive me to an auto parts store I was going to walk to in order for me to get oil, all on his own time. I couldn't be happier with the service I received here, wonderful and friendly employees. Thank you!

Jordan H.

5/5

Super friendly service! The winter hours aren't very convenient but I love visiting when I need something for sailing. I also have picked up online orders here, so if it's not regularly in the store you can get it shipped there.